Privacy Policy

POPIA Compliance Summary

What we collect

Your name, mobile number, and service address. That's it – nothing more, nothing less.

Why we collect it

So we can book, confirm, and complete your bike service. Every piece of data has exactly one job.

Card details

We never store card numbers. Payment is handled entirely by PayFast – we only keep the transaction reference.

Your rights

You can request access to or deletion of your data at any time. Email privacy@cycledesk.co.za or reply to any WhatsApp message from us.

Retention

Accounts that haven't been used for 12 months will be reviewed and may be deleted.

Questions? Email privacy@cycledesk.co.za